left off at troubleshooting why /wp-admin page doesnt pop up

troubleshooting

  1. Check if WordPress actually installed

hostgator —> cPanel —> file manager

HostGator file manager showing public-html folder

there is a public-html folder!

Look for WordPress files:

  • wp-config.php
  • wp-admin folder
  • wp-content folder

they all exist

  1. Check for .htaccess issues

  2. Go to public_html/.htaccess in File Manager

  3. Rename it to .htaccess_backup

  4. Try loading http://sasepurdue.com/wp-admin again

this did not work lol

so far we know:

  • not an SSL issue

  • not an .htaccess issue

  • http://sasepurdue.com/wp-admin ❌

  • https://sasepurdue.com/wp-admin ❌

  • No new .htaccess is being generated

  • You only see .htaccess_backup

  • HostGator claims SSL is active

then WordPress is not being served from the directory your domain points to.

This is a HostGator document root / domain mapping issue, which is very common.

Find the REAL document root

HostGator cPanel showing document root

i think the document root is home/public_html …

this is not the problem

Given what you just showed, the problem is not DNS, not addon domains, not SSL, and not document root confusion.

👉 The problem is that Apache/PHP is not executing WordPress at all inside public_html, even though the domain is correctly mapped there.

This narrows it to one of only three real causes on HostGator. We’ll eliminate them in order.

Does PHP run at all?

  1. cPanel → File Manager
  2. Open /public_html
  3. Create a new file: test.php
  4. Paste this:
<?phpecho"PHP IS WORKING";?>
  1. Save
  2. Visit:
http://sasepurdue.com/test.php

anddddd

php did not execute :c

PHP test showing server not executing PHP

so this is NOT a wordpress issue

we’re trying hostgator support chatting

i chatted with this person named pooja lol

she said it was a DNS issue and fixed it for us

apparently we just have to wait now

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we will revisit this tomorrow